Effective Date: June 2023

Thank you for choosing Agrosoncare, a subsidiary of Agroson Alliance LLP, for your agricultural services and product needs. We strive to provide high-quality farm services and products to our customers. However, we understand that there may be circumstances where you need to request a refund. Please read our refund policy carefully to understand your rights and responsibilities.

Refund Eligibility:

Refunds will be considered in the following situations: Service/Product not delivered as described. Defective or damaged products. Cancellation of a service before it has been initiated.

Refund Request Procedure:

To request a refund, please contact our customer support team at  help@agrosoncare.com within 7 days from the date of service or product delivery. Provide your order number, a detailed description of the issue, and any supporting documentation, such as photographs if applicable.

Refund Processing Time:

Refunds will be processed within 14 business days from the date the refund request is approved. The refund will be issued using the same payment method used for the original purchase.

Non-Refundable Items:

Certain items are non-refundable, including: Services/products that have been used or partially consumed. Customized or personalized services/products.

Cancellation Policy:

If you wish to cancel a service, please notify us at least 48 hours before the scheduled service date. Cancellations made within 24 hours of the scheduled service may be subject to a cancellation fee.

Return of Physical Products:

If you are returning a physical product, please ensure that it is in its original packaging and condition. The customer is responsible for the return shipping costs unless the return is due to a defective or damaged product.

Contact Information:

For any questions or concerns regarding refunds, Please contact our customer support team at help@agrosoncare.com or +91 7083137081 .

Changes to the Refund Policy:

Agrosoncare reserves the right to modify or update this refund policy at any time. Any changes will be effective immediately upon posting on our website.

By using our services and products, you agree to abide by the terms and conditions outlined in this refund policy. We appreciate your trust in Agrosoncare, and we are committed to providing excellent customer product / service.